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failure to use Drive for cloud storage

1. Support Staff 1 Posted by James on 01 Oct, 2015 12:52 AM

   

   Hello Pierre,

   That seems to be correct.

   This is the pop-up box that should appear; http://halfbit.co/1lod1

   +

   1. What OSX are you running?
      
   2. Did you try restarting the app?
      
   3. You need to be connected to the internet.
      
   4. Disable any Antivirus. It could be blocking the popup.

   Let me know how it goes,
   James

   • Edit

2. 2 Posted by Pierre Yves Ben... on 06 Oct, 2015 09:28 PM

   Hello James

   I am running OS 10.8.5.

   I did restart the app.

   Sorry, but impossible to mount my Dropbox or Google Drive account, although they are active, and although my Internet connection is perfect.
   I do not use any antivirus
   best regards

   Pierre Benhamou
   [email blocked]

   • Edit

3. Support Staff 3 Posted by James on 07 Oct, 2015 01:10 AM

   

   Hi Pierre,

   Is it possible to take a screencast? It will help us solve the problem.

   Let me know,
   James

   • Edit