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Unable to mount selected volume. Volume is not privileged.

1. Support Staff 1 Posted by James on 03 Oct, 2015 09:17 AM

   

   Hello,

   This error displays when you do not have the correct privileges to mount the drive.

   You need admin access and be authenticated to mount it.

   I hope this helps,
   James

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2. 2 Posted by Bill on 12 Nov, 2015 04:08 PM

   OK, what are the steps get admin access and be authenticated to mount it. We aren't all computer genius's.

   Thanks for helping.

   • Edit

3. Support Staff 3 Posted by James on 19 Nov, 2015 10:08 AM

   

   Hi Bill,

   I understand, follow these steps;

   1. Goto system preferences
      
   2. Open Users & Groups
      
   3. Select relevant user and enable "Allow user to administer this computer"
      
   4. Now access your volume/drive from the finder window and authenticate if prompted

   I hope this resolves your problem,
   James

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