privileged volume?

piotr chlipalski

16 Mar, 2015 11:06 AM

hello,

  how do you privilege the external disks for Drive to be able to mount them? =) I've tried probably all permission changes possible, and still have the "volume is not privileged" for all external drives.

--
 piotr.chlipalski, http://chlip.com/

  1. Support Staff 1 Posted by James on 17 Mar, 2015 12:45 AM

    James's Avatar

    Hi Piotr,

    Are you running Drive on your own personal Mac? Or is it a work machine?

    Can you unmount the external drives? OR do you have an issue with mounting and unmounting?

    +

    What sort of external drives are you having a problem with (i.e external hard drive, usb stick, etc..)?

    Let me know,
    James

  2. 2 Posted by piotr.chlipalsk... on 17 Mar, 2015 10:59 AM

    hello,

      thanks for the reply, here it goes:

    1. I’m able to eject only usb-sticks (probably because they’re FAT, not HFS+ based).

    2. The drives are external firewire, which are used in more than one mac. macs are running Yosemite.

    3. I’ve got admin user account on those macs as well.

    --
    c.

  3. Support Staff 3 Posted by James on 17 Mar, 2015 02:45 PM

    James's Avatar

    Hi Piotr,

    Thanks for all the information. It will help me diagnose and fix the problem.

    Hopefully the issue will be addressed in the next update.

    Thanks,
    James

  4. 4 Posted by Kory on 23 Mar, 2015 08:18 PM

    I'm having a similar issue when I try to re-mount a volumes of external raid and non-raid volumes on OS X Yosemite 10.10.1. Alert says: "Unable to mount selected volume. Volume is not privileged" Also, the icons in the unmounted volumes group look weird.

  5. Support Staff 5 Posted by James on 24 Mar, 2015 04:42 AM

    James's Avatar

    Hi Kory,

    Fortunately those UI issues are fixed in the upcoming version.

    +

    Thanks for informing me about the mounting issue as well.

    Please see if the problem still exists in this build; http://halfbit.co/1azlk (right click > open)

    Let me know,
    James

  6. 6 Posted by Stefan on 31 Aug, 2015 03:34 PM

    Hello, I have the same issue. "Unable to mount selected volume. Volume is not privileged." with any unmounted volume HFS+ as well as FAT. Tested with APP-Store Version. Tested with 1.2 /21 Apr 2015 and also with download version above 1.2.7 18 Mar 2015

  7. Support Staff 7 Posted by James on 31 Aug, 2015 03:57 PM

    James's Avatar

    Hello Stefan,

    I thought this issue was resolved.

    I will assign a developer to look into it.

    +

    Can you provide a screenshot, as it may help.

    Thanks,
    James

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