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crash

Bernard

05 Oct, 2015 07:28 AM

Dear File-Shredder team,
the app crashes when trying to eliminate some files as, e.g. the attached one .

Why that?
Best wishes,
Bernard

  1. Support Staff 1 Posted by James on 05 Oct, 2015 08:36 AM

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    Hi Bernard.

    Can you please send the crash report? We can solve the problem much faster with it.

    Thanks,
    James

  2. 2 Posted by Bernard Ludwig on 05 Oct, 2015 08:50 AM

    Hello James.
    Thanks for your prompt reply.
    Here are two crash reports
    Best wishes,
    Bernard

  3. Support Staff 3 Posted by James on 05 Oct, 2015 10:55 AM

    James's Avatar

    Hi Bernard,

    Fantastic it will be much easier to fix it now.

    Thanks allot,
    James

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