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Multiple Accounts - Accounts get logged off after a couple of minutes

1. Support Staff 1 Posted by James on 03 Oct, 2015 09:00 AM

   

   Hi John,

   The app supports up to 10 accounts.

   I would try uninstalling/re-installing the app as it could be a cache issue.

   +

   Are all your accounts @gmail.com?

   Thanks for reporting this issue,
   James

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2. 2 Posted by Jenn on 10 Nov, 2015 11:07 PM

   I'm also having the same issue, is there a fix?

   I have three different accounts that are routed through google apps for work (so we use gmail but have [email blocked] rather than @gmail.com). Can you help?

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3. 3 Posted by Jenn on 10 Nov, 2015 11:08 PM

   *[email blocked] should read email(at)oururl.com

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4. Support Staff 4 Posted by James on 11 Nov, 2015 01:01 AM

   

   Hi Jenn,

   Which version of the app are you currently running?

   Let me know,
   James

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5. 5 Posted by Jenn on 11 Nov, 2015 05:53 PM

   I think I figured it out... I was logged into the same accounts in Firefox so I think they were competing. Everything has been working fine today now that I logged out of all my google accounts in the other browser. Whee!

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6. Support Staff 6 Posted by James on 19 Nov, 2015 10:22 AM

   

   Hi Jenn,

   Good news, however we will still look into it.

   Thanks for reporting and updating me,
   James

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