Unable to open the app
Hello.
I purchased your app today and I'm unable to open it. Nothing is written. Don't know what happen, can you please help me?
Thanks,
Meghan Pelletier
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Support Staff 1 Posted by James on 03 Jul, 2015 03:16 PM
Which application did you download?
2 Posted by Elizabeth on 07 Jul, 2015 03:12 AM
The same thing happened to me. I purchased Menucast podcast player. i dowloaded it and when i click on it it takes me to the desktop but it never opens. I uninstalled and re-installed it and nothing. please help or give me refund.
thanks
Support Staff 3 Posted by James on 07 Jul, 2015 01:00 PM
Hello Elizabeth,
The application opens in the Menubar. The menubar is where the system clock is displayed. You will see a new Podcast icon.
I hope this helps,
James
4 Posted by Elizabeth.Marti... on 07 Jul, 2015 02:14 PM
I see the icon but when I click on it nothing happens. :/
Sent from my Verizon Wireless 4G LTE smartphone
5 Posted by Elizabeth.Marti... on 07 Jul, 2015 06:06 PM
thank you for your assistance. I actually found it. I apologize.
Support Staff 6 Posted by James on 10 Jul, 2015 04:18 PM
Thanks for letting me know.