Unable to open the app

Meghan Pelletier

02 Jul, 2015 02:15 PM

Hello.

I purchased your app today and I'm unable to open it. Nothing is written. Don't know what happen, can you please help me?

Thanks,
Meghan Pelletier

  1. Support Staff 1 Posted by James on 03 Jul, 2015 03:16 PM

    James's Avatar

    Which application did you download?

  2. 2 Posted by Elizabeth on 07 Jul, 2015 03:12 AM

    The same thing happened to me. I purchased Menucast podcast player. i dowloaded it and when i click on it it takes me to the desktop but it never opens. I uninstalled and re-installed it and nothing. please help or give me refund.

    thanks

  3. Support Staff 3 Posted by James on 07 Jul, 2015 01:00 PM

    James's Avatar

    Hello Elizabeth,

    The application opens in the Menubar. The menubar is where the system clock is displayed. You will see a new Podcast icon.

    I hope this helps,
    James

  4. 4 Posted by Elizabeth.Marti... on 07 Jul, 2015 02:14 PM

    I see the icon but when I click on it nothing happens. :/

    Sent from my Verizon Wireless 4G LTE smartphone

  5. 5 Posted by Elizabeth.Marti... on 07 Jul, 2015 06:06 PM

    thank you for your assistance. I actually found it. I apologize.

  6. Support Staff 6 Posted by James on 10 Jul, 2015 04:18 PM

    James's Avatar

    Thanks for letting me know.

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