Can't open videos sent to me

Caroline Eddy

18 Sep, 2015 11:12 AM

I have aM Pro OS X 10.10.5 I downloaded Messenger and it does show all of my friends and their messages. When I try to open any of the videos, it does nothing. Some friends screens are blank with no messages, just a white screen. Also the side scrolling bar seems to be "jumpy". Can anyone help?

  1. Support Staff 1 Posted by James on 22 Sep, 2015 01:15 PM

    James's Avatar

    Hi Caroline,

    Please try this updated version of the app; http://halfbit.co/111RV

    Let me know if that solves your problems,
    James

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