Discussion window truncated on the left

Arnaud Lejeune

03 Feb, 2015 06:40 PM

I can't see a band on the left side of the discussion window.
It hides the first typed characters. In the attached screenshot, I typed "123", but only half of 2 and 3 are visible.

  1. Support Staff 1 Posted by James on 04 Feb, 2015 04:38 AM

    James's Avatar

    Hi Arnaud,

    Thanks for the screenshot, it will help solve the problem.

    +

    If you restart the application does the problem still occur?

    Let me know,
    James

  2. 2 Posted by Adam Lowe on 05 Feb, 2015 07:49 AM

    I am also having the same problem. Have tried re-starting the app but does not help.

  3. Support Staff 3 Posted by James on 05 Feb, 2015 08:49 AM

    James's Avatar

    Hello Adam and Arnaud,

    Please download and run this version; http://halfbit.co/1irPt (after extraction the application, right click and press open)

    Let me know if the problem is resolved,
    James

  4. 4 Posted by Adam Lowe on 05 Feb, 2015 11:44 AM

    No. The problem is NOT solved for me. See Attachment. The main page seems OK but not when I try to open a discussion page.

    Cheers

    Adam Lowe
    [email blocked]

  5. Support Staff 5 Posted by James on 05 Feb, 2015 11:52 AM

    James's Avatar

    Hi Adam,

    Fantastic, this information will really help solve the issue. I will send you the next build when I believe the issue is fixed.

    Thanks for your help,
    James

  6. Support Staff 6 Posted by James on 05 Feb, 2015 12:41 PM

    James's Avatar

    Hi Adam,

    Do you have scroll bars always enabled (http://halfbit.co/JDua)? That seems to be the problem.

    My team will work on a solution,
    James

  7. 7 Posted by Adam Lowe on 05 Feb, 2015 01:49 PM

    Yes, I did. I have now de-activated that option.

    Adam Lowe
    [email blocked]

  8. Support Staff 8 Posted by James on 05 Feb, 2015 01:56 PM

    James's Avatar

    Thanks for the information.

    The issue will be fixed in the next update!

  9. 9 Posted by Jake on 08 Feb, 2015 04:07 PM

    Hey, just downloaded this and also have the problem with the cut off on the left side of the window. has this been fixed yet? i find it a little disappointing to pay for an app and then have this happen.

    thanks in advance,
    jake

  10. Support Staff 10 Posted by James on 09 Feb, 2015 05:22 AM

    James's Avatar

    Hi Jake,

    Did you read the above conversation? The solution is to change this setting; http://halfbit.co/JDua

    We will issue an update shortly to fix it, however it will take a week for it to get accepted by Apple.

    Sorry for the hassle,
    James

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